The security of your personal information is our top priority. This Privacy Policy clearly and transparently outlines what data 1zbet collects, why it is collected, and how it is kept secure.
Our Commitment
At 1zbet, protecting user privacy is more than a legal obligation — it's a reflection of the respect we have for our users. When you register, play, or simply visit our website, certain information is naturally generated. This Privacy Policy explains how that information is handled.
This policy applies to all 1zbet services — the website, mobile app, and any digital channel. By using the platform, you agree to this privacy policy.
This privacy policy is part of our Terms & Conditions section. Please read both documents together to fully understand your rights and responsibilities.
1zbet collects two types of data — what you provide directly, and what is generated automatically as you use the platform.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Account Verification & KYC |
| Contact Information | Mobile number, email address, physical address | Account Management & Notifications |
| Financial Information | Mobile Pay/Nagad number, transaction history | Payment Processing & Fraud Prevention |
| Gaming Activity | Betting history, win and loss records | Responsible Gaming & Service Improvement |
| Device & Network | IP address, browser information, device ID | Security Verification & Fraud Detection |
| Cookies & Tracking | Session cookies, performance cookies | Improving User Experience |
1zbet does not collect any religious, political, or ethnic information. Health-related data may only be collected if voluntarily provided as part of a responsible gaming program.
We collect information in the following ways:
We will never ask for your password, OTP, or full card number via phone or email. If you receive such a request, contact our support team immediately.
1zbet uses the information it collects for specific, legitimate purposes. The primary uses are outlined below:
Your information is used to create, verify, and manage your account, and is essential for processing deposits, withdrawals, and betting services.
Data is analyzed to detect suspicious transactions, multiple accounts, or bot activity — this is in the interest of all users.
We are legally required to retain and disclose certain data to comply with Anti-Money Laundering (AML) laws and regulatory requirements.
Your preferred games, betting history, and activity are analyzed to show you relevant offers and content.
Your information may be used to send you new promotions, bonus offers, and important updates via SMS or email. You can opt out of marketing communications at any time.
We only use your data for the purposes listed above. Any other use will require your explicit consent.
1zbet's website and app use cookies — small text files stored in your browser.
You can disable non-essential cookies from your browser settings. However, some features may not function properly.
1zbet uses multiple industry-standard security layers to keep your data safe:
In the event of a data breach, we are required to notify affected users within 72 hours.
We do not retain data longer than necessary. Retention periods for different types of information are listed below:
| Data Type | Retention Period |
|---|---|
| Account Information | Duration of active account + 5 years |
| Transaction Records | 7 Years (as required by law) |
| Gaming History | 3 Years |
| Support Conversations | 2 years |
| Marketing Preferences | Until Opt-Out |
| Cookies Data | Session or up to 1 Year |
Upon expiry or at your request, data is securely deleted, though certain records may be retained for legally required periods.
As a 1zbet user, you have the following rights over your personal data:
To exercise any of your rights Help Center Go to the page or email us directly at support@1zbet.bid. We will respond within 30 business days.
1zbet strictly enforces an 18+ policy. We do not knowingly collect any information from individuals under the age of 18.
If you suspect that a minor's information has been submitted to us, please notify us immediately at support@1zbet.bid. The data will be promptly deleted and the associated account will be closed.
This Privacy Policy may be updated due to legal changes, new technologies, or the addition of new services. When changes are made:
To request a previous version of our Privacy Policy, contact us at support@1zbet.bid.
For any questions, concerns, or complaints regarding the Privacy Policy, please get in touch with us:
Our privacy team typically responds within 2–3 business days. Complex requests may take up to 30 business days.
Why 1zbet Is Trustworthy
We are committed to protecting your data through both technical measures and sound policy.
Every transaction and piece of personal data is secured with 256-bit AES encryption, making it unreadable to any third party in transit.
We never sell or rent your personal data to third parties. Your information is used solely to improve our services.
Our privacy policy is built on international data protection standards. Your rights are protected with the utmost care.
Only authorized personnel can access your data. Every access is logged and audited.
You may request deletion of your data at any time. We will erase everything except data we are legally required to retain.
You can opt out of promotional messages at any time. All marketing communications can be stopped with a single click.